Frequently asked questions
Ordering, sizes, payment, delivery and exchanges. Anything else, ask on WhatsApp.
Ordering and delivery
Where are your scrubs made?
At our stitching unit in Konni, Pathanamthitta, Kerala. We cut, stitch and pack every set there, and dispatch across Kerala.
How do I order a single set?
Open the product, choose colour, size and quantity, and tap “Order on WhatsApp”. We reply with the total and UPI details; once paid, your set is dispatched on the next dispatch day.
My hospital or college uses you. How do I order?
Use the private ordering page your institution office shares, or search for your institution on our home page. You pay online, and your set is delivered with your institution’s weekly batch.
Do you have women’s fits?
Yes, and they come first. Our women’s V-neck set is shaped at the waist and comes in XS to 3XL. See the women’s scrubs guide for fits, necklines and pant styles.
How do I pay?
All orders are prepaid by UPI. Institution pages show a UPI button (and a card payment link where your institution has one). For WhatsApp orders we send the UPI details with your total.
What if my size is wrong?
Institution orders can be exchanged for another size at the delivery point on delivery day. Courier orders are exchanged for manufacturing defects only, so check the size chart or send us your measurements before ordering.
How long does delivery take?
Institution orders arrive on the batch delivery date shown on your institution page. Individual orders are dispatched every monday and thursday, and courier time depends on your district.
Can I track my order?
Institution orders: enter your order ID and mobile number on the Track Order page. WhatsApp orders: ask us on WhatsApp and we send the courier tracking number.
Are your scrubs antimicrobial or fluid-repellent?
We make no antimicrobial or fluid-repellent claims for the standard range. Scrubs are uniforms, not certified protective equipment.
Do you make school uniforms, staff uniforms or logo embroidery?
Yes, through our manufacturer site, customuniforms.in. This site sells scrubs, nurse uniforms, OT scrubs, coats and caps only.
Order or ask a question
WhatsApp is fastest: we reply within 24 hours with sizes, the total and UPI details. Ordering for a hospital or college? Leave your details and we message you.
WhatsApp +91 62388 73131- Made in Konni, Kerala
- Prepaid UPI, no cash on delivery
- WhatsApp us anytime. We reply within 24 hours.